Refund policy
Return & Refund Policy
At Savora, your satisfaction is our priority. If you're not completely satisfied with your purchase, we're here to help.
Returns
You may request a return within 30 days of receiving your order.
To be eligible for a return:
- The item must be unused and in its original condition.
- The item must be returned in its original packaging.
- Proof of purchase is required.
Please contact us before sending any item back so we can provide return instructions.
Refunds
Once your returned item is received and inspected, we'll notify you of the status of your refund.
If approved, your refund will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.
Damaged or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery and include photos of the issue. We'll work quickly to resolve it.
Order Cancellations
Orders may be canceled before they have been processed or shipped. Once an order has shipped, it can no longer be canceled.
Contact Us
If you have any questions about returns or refunds, please contact our customer support team through the contact information provided on our website.